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Q: WINDOW COMES UP BLANK WITH ERROR MESSAGE

IN NETSCAPE NAVIGATOR 3.x OR LATER:

Right-click (Windows) or hold down the mouse button (Mac OS) on the link, then choose Save Link As from the pop-up menu.
In the Save As, specify a name and location for the PDF file, and then click Save.
Choose one of the following options to open the PDF file:
- In Navigator 3.x for Windows or Mac OS - File > Open File
- In Navigator 4.x for Windows - File > Open Page, and then click Choose File
- In Navigator 4.x for Mac OS - File > Open > Page in Navigator
If you're using Navigator for Windows, choose either All files or Acrobat files from the Files of Type pop-up menu.
Select the PDF file you saved in step 2 and click Open. The Acrobat viewer should open the PDF file inside the browser window.

IN MICROSOFT INTERNET EXPLORER 4.0 OR LATER:

Right-click (Windows) or hold down the mouse button (Mac OS) on the link to the PDF file, and them choose Save Target As from the pop-up menu.
In the Save As dialog box, specify a name and location for the PDF file, and then click Save.
Choose File > Open and click Browse.
Choose All Files from the Files of Type pop-up menu.
Select the PDF file you saved in step 2 and click Open the Acrobat viewer should open the PDF file inside the browser window.

Q: DOWNLOADING THE FILES TAKES TOO LONG

Another source of difficulty in viewing large documents may be the speed of your modem, and/or the memory available on your computer. If you have an older computer or a slower modem (28.8K or lower), you may experience long download times.

If this is the situation, we suggest using the facilities of your local public library. Computers at public libraries typically have faster connections and later versions of software than many home computers. Also, library staff often are able to offer some technical assistance in viewing web documents.

If you have any other questions or concerns, please let us know.